Privacy

Effective Date: 07/08/2024

Obligingly Care Pty Ltd We committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) and the National Disability Insurance Scheme (NDIS) requirements.

1. Collection of Personal Information

We may collect personal information from you in the course of providing our services, including but not limited to:

  • Name

  • Contact details (address, phone number, email)

  • Date of birth

  • Medical and health information

  • Emergency contact details

  • Information related to your NDIS plan and support needs

2. Use of Personal Information

We use your personal information for the following purposes:

  • To provide and manage our support services

  • To communicate with you and your representatives

  • To comply with legal and regulatory requirements

  • To improve our services and enhance your experience

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Authorized employees and contractors

  • Health care professionals and service providers involved in your care

  • Regulatory and government authorities as required by law

  • Other third parties with your consent or as required by law

4. Protection of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes physical, electronic, and procedural safeguards.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you wish to access or update your information, please contact us using the details provided below.

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Obligingly Care Pty Ltd, 

Phone: +61731903298 

Email Address: Admin@obligingcare.com.au